Thursday, 7 March 2013

Issu ( PHP) : Error message _ Unable to load dynamic library

Problem : When start web page it show error
 
Error message : 
PHP Warning: PHP Startup: Unable to load dynamic library \'/usr/local/lib/php/extensions/no-debug-non-zts-20060613/uploadprogress.so\' - /usr/local/lib/php/extensions/no-debug-non-zts-20060613/uploadprogress.so: cannot open shared object file: No such file or directory in Unknown on line 0

Reason :  /usr/local/lib/php/extensions/no-debug-non-zts-20060613/uploadprogress.so this page not found on required location


Solution : Check this file in location given in error message.
If not found then check in php.ini  and comment it. Or make changes in path.
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grep extension /usr/local/lib/php.ini 
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Best Luck.......


Tuesday, 5 March 2013

Issue (website) : All sites down or showing errors

Follwing are some reason for website goes down : 

 
1> Problem : All website show different error.

Reason :  Few files of your websites get corrupted and due to which it throws an error.

Solution :  We would suggest you to upload the backup of files or upgrade the content management system  version in order to fix the issue.
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2> Problem : All website are down.

Reason : Apache service was stuck on the server.

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#service httpd status => service are stucks
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Solution :  Refresh the service
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#service httpd restart.
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3>Reason : Disk space on your server was full.

Solution : Deleted some unwanted logs and  unwanted files from your webspace or upgrade your plan.
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4> Reason : local machine IP address might get blocked into the server's firewall.

Solution : Flushed some firewall rules. and remove local machine IP from deny list.
How  to get  local machine IP address =>  use http://wimi.com
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#csf -dr IP
#csf -r
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5>Reasone :  Not have enough memory and the site was overloading.

Solution : Upgrade package or reboot server to temporary solve the issue.
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6> Reasone : VM server was inaccessible as it got stucked

Solution : Reboot the server.
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Issue (website): Change domain with other name

Following are methods to complete this task : 

 
Ex : abc.com => xyz.com
 

Method 1. Modify existing account.

1. Register new domain name xyz.com
 
2. Take full backup of account abc.com from cpanel and store it on local machine.
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 cpanel >> file >> backup
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3. Modify an account and give new domain name , user name. 
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and then park old domain on new domain.  
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Or Method 2 :  Create new domain account and redirect it to old domain 


1. Register new domain name xyz.com
 
2. Create new account   
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3. Login to old domain cpanel and set redirect to new domain
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 cpanel >> domains >> redirects
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Note : 
1.If having  email issue then there is multiple entry of old domain name in /etc/localdomains. remove the entry of old domain.
2. Insure that there is no addon domain with same name as new domain name under that old domain. In such case take backup and remove addon domain.

Issue (website) => Bandwith limit exceed message during domain access.

Issue (website) => Bandwith limit exceed message during domain access.

Posible reasons 1:  Bandwidth limit end for domain 

How to conclude / What to check : 
Check bandwidth limit :
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Here you can increase bandwidth for the account.
Cpanel owner check it as 
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 :cpanel >> logs >> bandwidth
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Solution: 
Upgrade the package -
for this case your reseller account need to upgrade which offer more bandwidth. 
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Possible reason 2 : Some IP consumes more bandwith.

Check : 
few of the IPs consumed unusual high bandwidth from your account. You can check it from your cpanel.
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Login to cpanel >> Logs >> Awstats
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Solution : banned those ip
#csf -d IP.
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Possible reason 3 : Lower version of wordpress.

Check : confirm that content management system you are using is upto date.
Solution : Please try upgrading your wordpress version.
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Possible reason 4: Vulnarable files

Check : scan the domain
#maldet -a path_of_files_scan
Solution : delete those files
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